Contacts
How to Reach Us
Corporate Head Office:
Hudson’s Bay Company
401 Bay Street, Suite 500
Toronto, ON
M5H 2Y4
416-861-6112
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the Bay Head Office:
the Bay
401 Bay Street, Suite 700
Toronto, ON
M5H 2Y4
General & Vendor Inquiries: 416-861-6437
Customer Inquiries: 416-861-4488 |
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Zeller Head Office:
Zellers
8925 Torbram Road
Brampton, ON
L6T 4G1
General & Vendor Inquiries: 905-792-4400
Customer Inquiries: 1-888-226-2225 |
Home Outfitters Head Office:
Home Outfitters
401 Bay Street, Suite #601
Toronto, ON
M5H 2Y4
Vendor Inquiries: 416-861-6404
Customer Service & General Inquiries: 416-861-6404 |
Tell us about your experiences shopping in our stores
Hbc is interested in what you think of your shopping experience in our stores. We need to know - and want to know - how our stores look and if our sales associates are courteous and respectful.
All of your comments are welcomed and valued. If particular sales associates have provided you outstanding service, help us celebrate their success. Conversely, if you're disappointed in us, we'd like suggestions on how our stores can improve.
Be assured ... we're listening. Thank you for making Hbc family of stores better places to shop.
** Customer Inquiries Only. **
Contact Us
Contact us by phone:
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| Hbc Credit |
1-800-263-2599 |
| The Bay |
1-800-521-2364 |
| Zellers |
1-888-226-2225 |
| Home Outfitters |
1-800-521-2364 |
| Fields |
1-800-521-2364 |
| Hbc.com |
1-866-746-7422 |
| Gift Registry |
1-877-408-1510 |
| Hbc Rewards |
1-800-844-8131 |
Hours of operation 8:00 am - 4:30 pm EST |
Request a credit card application
Application FAQs
Vendor relationships
** Vendor Inquiries Only. **
To request information please click here.
Media requests
For media requests please email hbc.communications@hbc.com.
Please note:
For all product placement, brand launches and special events, please contact Patricia Pytel, PR Specialist, Fashion at (416) 216-7375 or Victoria Zigelman, Public Relations and Corporate Communications at (416) 216-7622.
Request for a speaker
To request a speaker from Hudson’s Bay Company, please email Speakers Bureau.
Request for sponsorships or donations
To request information on sponsorships or donations please contact Hbc Community Investment Coordinator at (416) 861-4863 or Hbcfoundation@hbc.com.
Hbc History
To request information about Hbc History, please visit our history website or contact Hbc Heritage Services at history.contact@hbc.com.
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