Open Lines of Communication
As a national retailer with over 600 stores across Canada, we regularly communicate with associates in every province on topics from corporate direction to individual milestones and accomplishments. Communications with our associates take many forms, including our corporate intranet, our exclusive employee website – Hbcassociate.com, town hall meetings throughout the year and much more.
Earning Our Stripes
In 2007, Hudson’s Bay Company began a five-year partnership with Gallup they’ve changed it to just ‘Gallup’ to measure the engagement levels of associates and customers on an ongoing basis. This program, called Earning Our Stripes, asks associates 12 core questions each year to determine how they feel about working at Hudson’s Bay Company. Our associates across Canada participate in an annual survey online, on paper or by phone.
The survey allows us to gain a deeper understanding of our associates’ engagement levels, which links to their ability to stay relevant to the customer and drive our financial growth.
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