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Social Responsibility

Safe and Healthy Workplace

The premise is simple: when our associates believe we are genuinely interested in their health and well-being, they are more likely to deliver outstanding customer service. Through regular communication, active associate involvement, continuous improvement of systems, procedures and training, and immediate reaction to incidents, we will provide a safe working and shopping environment.

Total Health is a concept adopted by Hudson’s Bay Company that is designed to improve personal and organizational health. Through designated Total Health Champions, information, support and communication is focused on the key drivers of health and safety: injury prevention, wellness promotion, and absence management. This approach is working.

Health and Safety Highlights

Our commitment to Zero Injuries remains strong and unchanged. We continue to integrate health and safety into all aspects of our business. Here are some highlights of our 2008 results:

  • A 9 % improvement in total reported injuries vs 2007
  • An 18% improvement in lost-time injuries vs 2007
  • More than 50% of all stores and distribution centres achieved our goal of zero lost-time injuries in 2008


Partners in Injury Reduction Award in Alberta

Partners in Injury Reduction (PIR) is a volunteer incentive program that encourages workplace health, safety and disability management. Hudson’s Bay Company took part in an online workforce survey intended to measure the effectiveness of our health and safety program. We received a Certificate of Recognition for exceeding the required criteria as set out by WCB. Pictured below are representatives from our Alberta area stores accepting this award.




Ontario Safety Groups Award

Hudson’s Bay Company received an award from the Workplace Safety and Insurance Board (WSIB) in 2008. The Safety Group program is a WSIB initiative through which companies can reduce injuries and improve health and safety education of associates using a five-step program.




Newfoundland and Labrador PRIME Award

PRIME, Newfoundland and Labrador’s Workplace Health, Safety and Compensation Commission’s employer incentive program, recognizes employers for their good practices in the areas of health & safety, and accommodating disabled associates.


Empowernet: Wellness and Information Network (WIN)

Empowernet: WIN is a confidential online resource library and information service designed to help associates balance work-life challenges and stay current on the latest health and wellness trends. Associates can connect to practical solutions on today’s most pressing issues, including:

  • Bereavement counselling
  • Child care / Elder care/senior services
  • Credit/debt counselling
  • Health care
  • Alcohol and drug addiction treatment
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