Hudson’s Bay Reopens Stores in Alberta
On Tuesday, May 19, Hudson’s Bay will reopen its stores in Alberta, continuing its phased approach to openings across the country. Stores will reopen with enhanced health and safety protocols and modified services to ensure the safest possible shopping experience for customers and associates. Hudson’s Bay locations in British Columbia, Saskatchewan and Nova Scotia will also reopen on the 19th.
“As we reopen our Hudson’s Bay stores, the health and well-being of our associates and customers remains at the forefront of every decision we make,” said Iain Nairn, President, Hudson’s Bay. “We will continue to take direction from government and public health experts, and have implemented a number of added measures to ensure we deliver a healthy, easy, and comfortable shopping experience. We sincerely look forward to welcoming customers back to Hudson’s Bay.”
When returning to the in-store experience, shoppers can expect protocols in place, including enhanced cleaning practices, directional signage on floors for easy navigation and physical distancing, and adjusted services for health and safety, such as beauty sampling. Stores will operate with reduced hours, from 12pm – 5pm daily, to allow for thorough cleaning.
Additionally, Hudson’s Bay is offering curbside pickup at most locations for those who prefer a contactless shopping experience, and an adjusted return policy whereby any purchase made after January 17, 2020 can be returned to Hudson’s Bay stores within 30 days of reopening.
As Hudson’s Bay has worked to adjust operations in response to the COVID-19 pandemic, it has also accelerated its strategy to elevate the brand and improve performance. After careful evaluation, the company has determined it will close its Edmonton City Centre location in the fall. The store will reopen on May 19th, and wind-down will follow in due course. Transfer opportunities for associates will be explored and Hudson’s Bay will continue to operate its four other store locations in Edmonton.
Details about specific store reopenings, curbside pickup, and adjusted hours can be found through the store locator on thebay.com.
About Hudson’s Bay
HBC, incorporated in 1670, is North America’s oldest company. Hudson’s Bay has grown to become Canada’s most prominent department store, today operating 89 full-line locations and thebay.com. Hudson’s Bay has established a reputation for quality, service, and style by offering well-edited assortments of exclusive and popular fashion, beauty, home and accessory designers and brands, as well as exclusive food concepts. It is part of the HBC brand portfolio. The signature stripes are a registered trademark of Hudson’s Bay Company.